Shape customer experiences at Staples through print services leadership, sales execution, and associate coaching across customer-facing store areas.
As a Print & Services Supervisor, you model high-performance, customer-first selling and motivate associates to do the same. You lead teams assisting customers with products, services, and solutions while cultivating future business relationships. You also support store leadership as a keyholder, including programs and training.
Key Responsibilities: Engage customers and coach associates on selling practices
Find ways to maximize sales during customer assistance
Teach new products, services, and industry trends
Manage print standards and operational excellence
Provide leadership on duty as a keyholder
Requirements: Three-plus years of retail customer service experience required
Supervisory and coaching experience preferred
One to two years of print environment experience
Graphic design principles knowledge
Robust prioritization, organization, and multitasking skills
Lead customer-first selling, associate development, and print service standards while supporting Staples store goals and operations.

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📌 Customer Experience Print Services Lead (Quebec City)
🏢 Staples Canada
📍 Quebec City