Teach customers mobile, ATM, and online banking while delivering advice and service transactions as a Personal Banking Associate in Calgary.
TD Canada Trust seeks a customer-focused associate for its onsite branch environment. This position combines digital education with banking support, including customer problem resolution, referrals, recent accounts, investment advice, and banking solutions. You will also assist frontline colleagues, complete accurate procedures, and manage changing priorities with initiative and effective communication.
Key Responsibilities: Educate customers on mobile, ATM, and online banking
Resolve customer problems related to banking solutions
Refer customers to appropriate staff and Bank partners




Assist frontline staff with cash and non-cash transactions
Participate in accurate, timely business processes
Requirements: High School diploma and relevant experience
Investment Funds Canada or equivalent licensing requirement
Branch software, internet, Word, Excel, and Outlook proficiency
Knowledge of banking solutions and processes
Initiative handling several tasks and changing priorities
Use digital banking education, customer service, and financial knowledge to help Calgary clients navigate TD solutions confidently.

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📌 Digital Banking Customer Advisor (Alberta)
🏢 TD Bank Group
📍 Alberta