Front Office Guest Services Agent (Alberta)

Front Office Guest Services Agent (Alberta)

09 Nov
|
Aramark International
|
Alberta

09 Nov

Aramark International

Alberta

Front-office guest service professionals can manage reservations, check-ins, and communications at ARAMARK’s current lodge near Chapleau, Ontario. Rotation is 14 days on and 14 days off.
As a Guest Service Agent, you will help create guest satisfaction while supporting the opening of a remote lodge operation. Your work includes serving as an information point, resolving or escalating concerns, and overseeing or delegating guest-services responsibilities. Organization and time management are essential.
Key Responsibilities: Assist guests with needs, reservations, and information
Resolve or escalate guest concerns and issues
Prepare correspondence, signage, and required reports
Open and close the front office as scheduled
Maintain a clean, tidy entry area
Requirements: Previous guest services experience
Microsoft Suite skills
Organizational skills and attention to detail
Accurate administrative and data-entry abilities
Successful criminal background check
Use guest-services judgment, organization, and communication skills to support ARAMARK’s front office during its new lodge opening.

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📌 Front Office Guest Services Agent (Alberta)
🏢 Aramark International
📍 Alberta

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