Support public safety communications with precise call handling and explicit reporting as an On-Call Dispatcher in the Town of Mount Royal.
Reporting to the Captain with Sergeant guidance, the employee receives calls, answers inquiries, and forwards information to appropriate departments. The work supports Town security, Public Works, Town Hall, and citizens through telephone, counter, database, and radio communications. Rotating coverage may include days, evenings, nights, weekdays, or weekends.
Key Responsibilities: Receive and dispatch Public Works and Town Hall calls
Provide telephone information to citizens and callers
Serve the Public Safety counter twenty-four hours daily
Maintain vacant-house lists and file received mail
Write clear, concise reports and complete database entries
Requirements: High school diploma or equivalent required
One year of experience in a related employment field
Fluency in spoken and written French and English
Ability to synthesize, analyze, and establish priorities
Ability to exercise controls and complete follow-ups
Apply your organization, bilingual communication, and dispatch skills to essential public safety communications for the Town.

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📌 Public Safety Communications Dispatcher (Quebec City)
🏢 Ville de Mont-Royal
📍 Quebec City