Support inbound insurance customers with clear advice and attentive service at belairdirect’s hybrid Laval office. Robust computer skills and evening availability are essential.
As an Associate, Sales and Customer Service, you will help customers understand home and auto insurance options. The work includes analyzing needs, answering questions, recommending products, and supporting informed choices. Training lasts three months before the regular evening schedule begins.
Key Responsibilities: Handle inbound customer questions about insurance products
Assess customer needs and recommend suitable solutions
Advise customers about home and auto coverage
Promote relevant products and services
Assist with new initiative implementation
Requirements: At least one year in a similar position
Strong computer skills using multiple systems simultaneously
Ability to work independently and collaboratively
Willingness to work evenings, Saturdays, and holidays
Ability to complete provincial insurance licensing requirements
Use your computer proficiency, customer focus, and insurance communication skills to serve inbound callers from belairdirect’s Laval team.

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📌 Inbound Insurance Customer Service Representative (Quebec City)
🏢 Intact FC
📍 Quebec City