Support Michaels customers and events in MON-LAVAL/EAST, QC, with strong communication, organization, and hands-on retail service skills.
This coordinator manages event details while helping shoppers locate products and receive fast, friendly checkout service. Daily responsibilities may include BOPIS, SFS, truck unloading, stocking, planograms, merchandise recovery, and cleanliness. Cross-training in Custom Framing selling and production is included.
Key Responsibilities: Help customers shop, locate products, and find solutions
Deliver quick and friendly checkout experiences
Support BOPIS, SFS, stocking, and planogram processes
Complete merchandise recovery, SISO, and AD set duties
Maintain store cleanliness, safety, and operating standards
Requirements: Retail or customer service experience required
Organizational, interpersonal, and creative problem-solving skills
Effective communication with guests and coworkers
Ability to interact respectfully with people of all ages
Availability for nights, weekends, and early mornings
Combine event support, customer service, and retail operations to uphold Michaels standards across the MON-LAVAL/EAST, QC store.

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📌 Retail Events and Customer Service Coordinator (Quebec City)
🏢 Michaels
📍 Quebec City