Analyze eligibility files and safeguard public funds as an Eligibility Review Worker in Edmonton or Calgary, working full-time for Alberta Public Service.
Within Assisted Living and Social Services, this permanent role supports the Investigations and Program Integrity Eligibility Review Team. You will conduct compliance reviews, client interviews, risk assessments, and fraud prevention activities across major assistance programs. Database case management and explicit documentation support accurate, legally sound decisions.
Key Responsibilities: Conduct targeted compliance reviews and risk assessments on client files
Interview clients and verify financial, personal, and administrative information
Use case management systems and analytics tools to identify risks




Document cases and recommend recovery referrals or investigation requests
De-escalate contentious eligibility disputes and escalated client inquiries
Requirements: University graduation in a related field; no experience required
Sound judgment, fairness, professionalism, initiative, and adaptability
Organizational skills for prioritizing high file volumes independently
Strong written, verbal, interpersonal, and active listening skills
Compliance verification and database case management experience
Bring analytical review, case documentation, and conflict de-escalation skills to Alberta’s program integrity work in Edmonton or Calgary.

#J-18808-Ljbffr

📌 Eligibility Review Worker Program Integrity (Alberta)
🏢 Government of Alberta
📍 Alberta