Support NAIT’s Locker and Parking Services with reservation systems, permit transactions, inventory control, and responsive customer assistance. Robust communication is essential.
This Services Support Assistant provides first-contact support for locker rentals and parking services. You will help customers navigate online systems, pay machines, policies, fees, lot locations, wayfinding, and bike lockers. The position also supports audits, waitlists, internal billing, and access programming.
Key Responsibilities: Serve as first contact for locker and parking service inquiries
Assist with online rental systems, payments, refunds, and changes
Maintain locker maps, groups, attributes, fees, and physical locations
Provide parking information, wayfinding,



and bike locker assistance
Support audits, waitlists, billing, and underground access programming
Requirements: High School Diploma or equivalent
Three to five years customer service success preferred
Ability to de-escalate challenging customer situations professionally
Strong word processing and spreadsheet skills
Flexibility for peak periods, evenings, and weekends
Bring organized service delivery, system support, transaction accuracy, and calm communication to NAIT’s locker and parking operations.

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📌 Locker And Parking Services Assistant (Alberta)
🏢 NAIT (Northern Alberta Institute of Technology)
📍 Alberta