Duties Guiding & Guest Experience Conduct informative and engaging game drives while prioritising guest safety.
Share knowledge of wildlife, conservation and the reserves natural environment.
Host guests confidently and maintain excellent guest relations.
Tailor safari experiences to guest interests while following reserve procedures.
Team Leadership & Mentorship Lead, support and mentor the guiding team.
Coordinate guiding activities and maintain consistent service standards.
Identify training needs and support the development of junior guides.
Communicate effectively with lodge management and other departments.
Equipment & Safety Oversee vehicle readiness and guiding equipment checks.
Report technical faults and coordinate maintenance requirements.
Maintain safe firearm-handling practices and follow applicable operating procedures.
Ensure guiding activities comply with lodge and reserve safety standards.




Requirements FGASA Level 2 (NQF 4).
A valid First Aid qualification.
A valid drivers licence and Professional Driving Permit (PDP).
DEAT and NDT registration.
Advanced Rifle Handling (ARH).
Lead Trails Guide qualification would be advantageous.
An advanced 4x4 driving qualification would be advantageous.
At least 5 years guiding experience on a Big 5 reserve.
Strong technical skills and an analytical approach to problem-solving.
Proven team leadership and mentorship skills.
Excellent guest relations skills and confidence when hosting.
Skilled presentation and strong verbal communication skills.
A mature, confident and dependable approach.
Sober habits.

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📌 Head Guide (British Columbia)
🏢 Phoenix Recruitment
📍 British Columbia