Deliver exceptional customer service as a Front End Supervisor, using attention to detail and communication skills to guide frontline associates.
RONA affiliated dealers offer this opportunity through independent local businesses backed by a national home improvement network. The supervisor helps make customer visits positive by maintaining service standards, assisting shoppers, and addressing issues. Responsibilities include register oversight, cash monitoring, training, and program promotion.
Key Responsibilities: Assist customers and address front-end service concerns
Supervise staff to uphold service standards
Monitor cash drawer amounts and provide refunds
Promote Pro, RPP, financing, survey, and fundraising programs
Complete opening and closing procedures
Requirements: One year of retail experience required
One year of team supervision experience
Solid attention to detail
Clear communication and organizational skills
Ability to train and mentor associates
Use retail leadership, customer assistance, and training skills to strengthen service at a local RONA affiliated dealer.

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📌 Customer Service Front End Supervisor (Quebec City)
🏢 Rona
📍 Quebec City