Transportation customer service expertise supports Ekkinox’s administrative assistant team in Mississauga, Ontario. Manage customer communications, shipment issues, and appointment coordination across daily logistics operations.
This experienced administrative assistant position serves Ekkinox, an affiliate of DRAKKAR, at its Mississauga terminal. You will handle customer inquiries, support assigned VIP and general accounts, and coordinate with sales, operations, and appointment booking teams. The work requires transportation customer service experience, cross-border knowledge, and strong administrative technology skills.
Key Responsibilities: Respond promptly to customer inquiries and daily email requests
Oversee assigned VIP and general customer accounts
Back up delivery appointment booking activities




Resolve pickup issues and process payment collection shipments
Order office supplies and track inventory
Requirements: One to three years’ transportation customer service experience
Cross-border transportation experience is required
Proficiency with Outlook, Excel, Google Sheets, and Microsoft Word
Experience handling high call and email volumes
Robust understanding of North American geography
Apply transportation customer service, account coordination, and shipment support skills within Ekkinox’s Mississauga operations team.

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📌 Transportation Customer Service Assistant (Ontario)
🏢 Ekkinox
📍 Ontario