Deliver customer-site support for Canon Canada’s PPS systems across Ottawa, combining equipment operation skills with structured service procedures and troubleshooting.
This Service Technician role covers a rotating Ottawa territory with a 24/7 on-call schedule. You will maintain complex printer solutions, support customer relationships, and complete installations, deinstallations, relocations, and repairs. Success requires electrical or mechanical training, technical service experience, organization, and the ability to manage equipment, tools, and service escalations.
Key Responsibilities: Perform preventative and corrective maintenance on PPS systems
Support printers, pre-equipment, post-equipment, and related software
Escalate unresolved issues according to defined procedures




Maintain parts inventory and diagnostic tools
Meet customer Service Level Agreements across the territory
Requirements: Electrical or mechanical vocational or technical education
Robust equipment analysis and systems troubleshooting skills
Basic computer and equipment operation capabilities
Organized approach with strong multitasking skills
Willingness to travel outside the territory occasionally
Use technical service experience, equipment troubleshooting, and organized escalation practices to support Canon Canada’s Ottawa customers.

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📌 PPS Field Support Technician Ottawa (Quebec City)
🏢 Canon Canada
📍 Quebec City