Build stronger member and client relationships through responsive account support, research, and service coordination. Desjardins offers this hybrid securities service assignment.
In this agent role, you help serve, prospect for, solicit, and develop business relationships with securities members and clients. You handle phone calls and information requests, investigate questions, and coordinate follow-up. You also help clients choose tools and channels suited to their desired independence and automation. Your interpersonal savvy supports satisfaction and service quality.
Key Responsibilities: Take calls and manage incoming information requests
Conduct research and complete required follow-up
Coordinate responses with the appropriate internal contact




Help clients select tools and channels
Support business development and client relationship activities
Requirements: Attestation of Collegial Studies
Three years of relevant experience minimum
Knowledge of French required for the position
Customer-focused and action-oriented approach
Robust interpersonal savvy and communication skills
Use research, communication, and relationship-building strengths to deliver quality securities service for Desjardins members and clients.

#J-18808-Ljbffr

📌 Client Relations Securities Support Agent (Quebec City)
🏢 Desjardins
📍 Quebec City