Help ZayZoon clients achieve measurable results through adoption planning, business reviews, and practical recommendations in a permanently remote position.
As a Client Account Manager, you will own relationships with some of ZayZoon’s largest and most complex clients. You will grow accounts, guide decision makers through results, and identify ways to increase usage. The work includes resolving escalations, supporting client retention, and bringing customer feedback to internal teams.
Key Responsibilities: Own relationships across a portfolio of high-value accounts
Create adoption plans that improve usage and client value
Run planning sessions and review progress with decision makers
Build lasting partnerships that support retention and account health




Share effective practices through resources and team training
Requirements: Two or more years building client relationships and growing accounts
Experience working with internal teams to solve client problems
Ability to create adoption plans and demonstrate results
Judgment balancing urgent needs with longer-term growth work
Comfort using AI tools to work more efficiently
Bring client success, account management, adoption planning, and relationship-building expertise to ZayZoon’s remote team.

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📌 Client Success Account Manager (Ontario)
🏢 ZayZoon
📍 Ontario