Use fluent French and English to help Uline customers order confidently, resolve inquiries, and find solutions from the Milton, Ontario location.
This full time, on-site Customer Service Representative position supports Uline customers through phone, email, chat, and online tools. You will become a product and solutions expert, making recommendations and answering product, pricing, and shipping questions. The work also includes building business relationships and guiding customers through Uline’s website.
Key Responsibilities: Understand customer needs and recommend suitable Uline solutions
Answer customer questions quickly and confidently
Handle account inquiries using company technology
Develop business relationships through phone, email, and chat
Assist with Uline website and online ordering navigation
Requirements: Fluent written and verbal French and English
High school diploma or equivalent
Bachelor’s degree preferred
Excellent communication and listening skills
Customer service experience helpful, with training available
Use bilingual service, product knowledge, and problem-solving skills to deliver effective customer support for Uline’s Milton operation.

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📌 French-English Customer Service Specialist (Ontario)
🏢 Uline
📍 Ontario