Lead global Ratings and Reviews strategy at lululemon in a hybrid role, combining ecommerce governance with product and systems thinking. As Global Ratings and Reviews Manager, you will own this trust signal across digital experiences. You will shape collection, moderation, syndication, and activation while partnering with Product, Technology, Organic Search, Loyalty, Legal, and eComm teams. The role supports AI-powered discovery and commerce by structuring review content, data, and APIs for emerging experiences. Key Responsibilities:

Own global Ratings and Reviews strategy, roadmap, and performance Scale collection, governance, moderation, and syndication across markets Manage third-party platforms, vendors,



and tooling evolution Partner with Product and Technology on platform requirements Turn review data into actionable roadmap insights Requirements:

Bachelor's degree or equivalent demonstrated expertise Experience operating ecommerce Ratings and Reviews programs Understanding of collection, moderation, and syndication workflows Hands-on third-party platform implementation and vendor management experience Solid cross-functional, data, governance, and systems thinking Bring global program ownership, review ecosystem expertise, and digital product skills to lululemon's search and discovery organisation.

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📌 Global Ratings and Reviews Manager (Winnipeg)
🏢 Lululemon
📍 Winnipeg