Champion The Maple Leaf brand in Banff through visible floor leadership, trusted relationships, and outstanding guest service.
As Assistant General Manager, you will help create restaurant experiences that reflect Banff Hospitality Collective values and the venue’s Canadian cuisine. You will lead by example, build team culture, collaborate with culinary colleagues, and take part in executive team decisions. The role includes managing employees with the General Manager and protecting the professional restaurant image.
Key Responsibilities: Champion the venue brand and inspire the team
Lead by example with consistent floor presence
Build solid employee culture and trusted relationships
Maintain cleanliness, uniforms, and appearance standards
Take appropriate action on guest complaints
Requirements: Food and beverage industry experience of two-plus years
Supervisory or management experience strongly valued
Required ProServe certification
Strong communication and team-focused collaboration skills
Openness to perspectives and new approaches
Bring relationship building, collaborative leadership, and guest-focused service to The Maple Leaf’s downtown Banff team.
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📌 Hospitality Team Leader The Maple Leaf (Alberta)
🏢 BHC
📍 Alberta