Support older adults and families through personalized care planning as a Client Care Manager at Home Instead. Use communication and empathy daily.
This Client Care Manager serves as an advocate and trusted point of contact for clients and their families. You will conduct consultations, evaluate changing needs, coordinate Care Pro introductions, and maintain accurate records. Success requires compassionate communication, robust organization, attention to detail, and practical problem-solving.
Key Responsibilities: Build lasting, trust-based client and family relationships
Assess needs during Care Consultations and service inquiries
Develop and continuously evaluate tailored service plans
Lead client and Care Pro introductions
Maintain accurate assessments, plans,



and quality documentation
Requirements: Experience working with older adults, families, or caregivers preferred
Healthcare Administration, LPN, Social Work, or Gerontology degree preferred
Strong interpersonal, communication, and organizational abilities
Ability to maintain confidentiality and ethical practices
Reliable transportation for client visits
Apply your compassion, documentation skills, and care coordination experience to help Home Instead clients remain comfortable at home.

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📌 Senior Care Client Services Manager (British Columbia)
🏢 Home Instead
📍 British Columbia