Coordinate Caterpillar equipment repairs and maintenance as a Service Advisor with Toromont Cat, managing schedules, work orders, and customer support.
This full-time, permanent Service Advisor position supports technicians, supervisors, MSRs, and PSSRs throughout service operations. You will update Service Scheduler, arrange machine repairs and preventative maintenance, manage documentation, and support invoicing processes. The role requires post-secondary education and at least five years of service operations experience.
Key Responsibilities: Update and manage Service Scheduler accurately and promptly
Schedule machine repairs and preventative maintenance for technicians
Coordinate deadlines with supervisors, MSRs, and PSSRs




Support customers during and after machine repairs
Review work in progress for invoicing and KPIs
Requirements: Minimum post-secondary education
At least five years of service operations experience
Secure, environmentally sound, and healthy work behaviours
Ability to manage service documentation and work orders
Ability to coordinate multiple service requirements accurately
Bring service operations experience, scheduling expertise, and customer support skills to Toromont Cat’s Caterpillar equipment service team.

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📌 Caterpillar Equipment Service Advisor (Ontario)
🏢 Toromont CAT
📍 Ontario