Dog Daycare & Boarding Supervisor

You know how to lead a team. Ready to bring those skills somewhere more fulfilling?

You’re looking for a workplace where ownership and management recognize your value, welcome your ideas, and want to help you grow. You enjoy building connections, helping people succeed, and finding ways to make things better.

Maybe you’ve supervised a warehouse, restaurant, retail store, or another busy workplace. You know how to keep things moving, make thoughtful decisions, and support a team. When challenges come up, you take time to understand what happened, consider the impact on others, and help improve the process. You involve the right people, communicate changes clearly, and follow up to make sure they’re working.

At The Dog Patch, we believe great dog care starts with a supported, valued team. We’re a close-knit, independently owned daycare and boarding business in Port Coquitlam, and we care deeply about our team members. We support personal and skilled growth, listen to ideas, and want you to have a voice in how we improve.

Previous supervisory or management experience is required. Professional animal-care experience is an asset, and we welcome experienced leaders making a career change.

Pay and benefits

Starting at $26/hour, negotiable based on experience, with room to grow, plus:

- Tips shared monthly, based on hours worked
- Free daycare for your dog, if you have one (after they pass a friendly intro)
- Half off our grooming services
- Buy dog food and supplies from us at discounted price
- Extended Health Care and Dental Benefits

Schedule and location

Five days per week, totalling 80 hours per two-week period, with two consecutive days off each week. You’ll work a mix of shifts:

- 5:50 a.m.–1:50 p.m.
- 11:00 a.m.–7:00 p.m.
- 7:30 a.m.–4:00 p.m.

Weekend and holiday availability is strongly preferred. Our rural location has limited public transit during early and late shift times, so you’ll need reliable transportation.

The role

This is a hands-on leadership position. You’ll work alongside our team while overseeing daily operations, supporting clients, and ensuring every dog receives safe, compassionate, individualized care.





Supervisors are trusted to run the shift when a manager is not present. You’ll need to take initiative, think through decisions, and recognize when to involve management. The environment can be busy, noisy, and messy, so staying calm and attentive matters.

What you’ll do

- Lead organized shifts. Run shift-start meetings, create a clear plan, and assign responsibilities based on staffing, bookings, workload, and team strengths. Adjust priorities as needed and ensure tasks are completed or properly handed over.
- Coach and develop the team. Help train Daycare Attendants and Lead Attendants, explain the “why,” recognize strengths, and provide constructive feedback. Adapt your approach to different people and follow up to help learning become consistent practice.
- Maintain a respectful, accountable workplace. Lead by example, uphold policies and standards, and address performance concerns and workplace conflict professionally. Support people while holding yourself and others accountable.
- Oversee safe, individualized dog care. Ensure care plans and safe-handling procedures are followed. Monitor dogs for changes in health, behaviour, stress, or comfort, and help the team respond appropriately to their individual needs.
- Respond to concerns and document clearly. Ensure incidents and health concerns are addressed promptly, recorded thoroughly, and communicated accurately to clients and management. Recognize when a situation needs additional support or escalation.
- Build strong client relationships. Welcome clients warmly, provide clear updates about their dogs and our services, and respond to questions or concerns with empathy. Explain additional services and charges clearly and involve a manager when needed.
- Keep daily operations on track. Oversee daycare, boarding, check-in, and check-out procedures. Monitor staffing, attendance,



bookings, and facility capacity, maintain accurate records in our workplace systems, and keep management informed.
- Care for the facility. Work alongside the team to keep spaces clean, organized, safe, and stocked. Identify maintenance and inventory needs and communicate them to management.
- Help us improve. Look for patterns and opportunities to improve dog care, teamwork, client service, and daily routines. Understand what’s behind recurring problems, help put agreed improvements into practice, and check whether they’re working.

What you’ll bring

- Previous supervisory or management experience, with responsibility for directing and supporting a team.
- Strong organization, delegation, time-management, and follow-through.
- A genuine interest in coaching people, building connections, and helping others succeed.
- Clear, professional written and verbal communication, including email and workplace software.
- Good judgment and the ability to consider the wider consequences of a decision.
- The ability to stay calm, adapt, and provide direction in a busy, highly stimulating environment.
- Confidence giving and receiving constructive feedback and navigating difficult conversations respectfully.
- Reliability, self-awareness, and a willingness to take responsibility, admit mistakes, and learn.
- Compassion for dogs and a willingness to learn their body language, stress signals, safe handling, and positive reinforcement practices.
- Professional experience in dog daycare, boarding, kennels, veterinary care, training, or other animal-care settings is an asset, as is familiarity with pet-care or task-management software.

Pay: From $26.00 per hour

Benefits:

- Dental care
- Extended health care
- Store discount
- Vision care

Application question(s):

- Briefly describe your supervisory experience, including your responsibilities and team size
- What interests you about The Dog Patch? Include any professional animal-care experience.
- Can you work the listed schedule and reliably travel to our location?
- What City do you live in?
- How long do you see yourself working here?

Work Location: In person

📌 Dog Daycare & Boarding Supervisor (Port Coquitlam)
🏢 The Dog Patch
📍 Port Coquitlam