Overview
As a Client Services Representative, you will support client relationships and service requests by providing responsive assistance, coordinating renovation-related activities, and maintaining clear communication. You will work with clients and internal team members to help organize project information, address inquiries, and ensure a consistent customer experience throughout the renovation process.

Duties

- Manage client inquiries, follow up on service requests, and coordinate with internal teams to ensure timely communication and issue resolution.
- Maintain customer relationship management records, document client interactions, update account information, and track follow-up activities.
- Support project coordination by organizing schedules, monitoring progress updates, and communicating relevant information to clients and colleagues.




- Review client feedback and service information to identify recurring concerns and opportunities to improve customer satisfaction.
- Assist with preparing project-related documents, maintaining organized records, and supporting routine administrative activities.
- Your impact: Reliable communication and organized follow-up help renovation teams coordinate their work effectively and provide clients with a positive service experience.

Skills

Required: Strong communication, customer service, organizational, and problem-solving skills. The ability to manage multiple requests, maintain accurate records, and coordinate tasks effectively is essential.

Pay: $18.24-$30.17 per hour

Expected hours: 40.0 per week

Perks:

- Employee assistance program
- Life insurance

Work Location: In person

📌 Client Services Representative (Canada)
🏢 W.A Elite Renovation
📍 Canada