Coordinate automotive service appointments across multiple locations while connecting customers with Bannister Automotive Group through every call. Organization and detail matter daily.

This BDC Appointment Coordinator position supports dealerships behind the scenes through inbound scheduling and outbound customer follow-ups. You will coordinate availability for different makes and models, update records, and assist with service campaigns and reminders. The role suits someone friendly, professional,



and comfortable managing a high-volume call setting.

Key Responsibilities:

• Schedule service appointments from inbound customer calls
• Reconnect with customers through outbound follow-up calls
• Manage appointment availability across dealership locations
• Maintain accurate customer and vehicle system records
• Escalate concerns to support customer experience

Requirements:

• Customer-first communication skills
• Strong organization, detail, and time management
• Ability to work in fast-paced multitasking conditions
• Computer proficiency and accurate data entry
• Friendly, professional, team-oriented mindset

Use communication, multitasking, and automotive appointment coordination skills to support Bannister dealerships and their service customers.