Advise automobile insurance clients by phone while using strong conversation skills and computer systems proficiency in a HUB Connect Center. Help protect clients’ assets.
As an Auto Retention Associate, you advise new and existing clients about automobile insurance solutions. You build relationships, provide services, and offer ICBC and private insurance products over the phone. The work includes retention, call-to-sale conversion, and performance targets.
Key Responsibilities: Advise clients about automobile insurance protection
Provide renewals, plate changes, transfers, cancellations, and payments
Offer ICBC and private insurance products by phone
Document client conversations and process payments
Meet sales targets and telephone performance metrics
Requirements: Robust conversation skills and attention to detail
Computer systems proficiency
High school education or equivalent
Level 1 Insurance License required
Customer service or call center experience is an asset
Use client advising, automobile insurance knowledge, and retention skills to support HUB clients and deliver strong telephone experiences.

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📌 Auto Insurance Retention Associate (British Columbia)
🏢 HUB International
📍 British Columbia