North City is a vibrant division within a large and well-established brokerage based in Vaughan. We're proud to support our clients through tailored insurance solutions, responsive service, and trusted advice. Our focus is to empower our employees with the right tools, flexibility, and opportunities to grow personally and professionally.

About the Role
We're looking for an experienced Personal Lines Account Manager (CSR) who thrives in a fast-paced, team-oriented environment. If you bring 3+ years of RIBO-licensed experience and want to grow with a collaborative, energetic team-this might be the right role for you.

What You'll Do

Manage and service Group Personal Lines Clients

Provide exceptional client service in person, by phone, and email

Rate, quote, and issue renewals or endorsements as needed

Liaise with underwriters and carriers; ensure compliance with guidelines

Maintain accurate and up-to-date files in our BMS (TAM) and portals

Follow up on claims, underwriting requests, and necessary documentation

Contribute to a team culture of service, accuracy, and professionalism





What You Bring

Active RIBO license (or OTL with willingness to convert)

3-5+ years of personal lines insurance experience

Excellent communication skills, both verbal and written

Strong proficiency in TAM, Compu-Quote , and insurance company portals

A high level of attention to detail, time management, and organization

University Degree or College Diploma preferred

CIP or CAIB designation (or working toward it) is an asset

What's in It for You

A energetic and supportive work environment

Opportunity to grow within a reputable and expanding brokerage

Ongoing support for continuing education and career development

Competitive salary and benefits

On-site, team-first culture that values initiative and collaboration

Let's Connect
We believe our people make the difference. If you're passionate about client service and ready to take the next step in your career, we'd love to hear from you.

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📌 Personal Lines Account Manager (Ontario)
🏢 North City Insurance Brokers
📍 Ontario