Serve Langley customers through phone and email as a Customer Experience Representative, using empathy, communication, and problem-solving skills daily.
Pattison Food Group Ltd. is hiring full-time and part time Customer Experience Representatives in Langley, BC. Reporting to the Customer Service Team Lead, you will resolve customer needs, explain online shopping tools, and support More Rewards. The role requires customer service experience, computer proficiency, and strong written and verbal communication.
Key Responsibilities: Deliver exceptional customer service through phone and email
Listen to and resolve customer needs efficiently
Help customers navigate online shopping tools
Track complaints, requests, feedback, and inquiries
Resolve order questions with ecommerce and store teams
Requirements: One to two years of customer service experience
Proficiency with computer applications and new technologies
Typing speed of at least 50 WPM
Excellent verbal and written communication skills
Strong analytical and problem-solving abilities
Apply customer service, empathy, and digital support skills while helping Pattison Food Group customers shop confidently in Langley.

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📌 Customer Service Representative Langley (British Columbia)
🏢 Pattison Food Group
📍 British Columbia