Support residents through crisis intervention and emergency care as a Shelter Worker with Options Community Services on a variable schedule. Help create a secure, welcoming environment.
Reporting to the Program Manager, this Shelter Worker position supports residents across Options Community Services’ shelter programs. The work includes conflict resolution, mediation, referrals, intake, orientation, and collaborative planning. You will help residents address barriers, develop basic life skills, and access resources while maintaining confidentiality.
Key Responsibilities: Secure shelter premises and conduct minor repairs
Respond to unsafe actions and resident conflicts
Handle 24-hour referrals and extend stays
Manage resident intake and orientation




Supervise life skills and support resident participation
Requirements: Bachelor’s Degree in Psychology or related field
One year recent relevant experience within five years
Experience with substance abuse and mental illness
Training in crisis intervention, conflict resolution, and mediation
Current Level I First Aid certificate
Bring crisis intervention, empathy, and collaborative planning skills to support resident safety and independence with Options Community Services.

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📌 Shelter Worker Crisis Intervention (British Columbia)
🏢 Options Community Services
📍 British Columbia