Lead omnichannel service and creative retail programs as a Sales Manager at Michaels in Barrie, Ontario, with coaching and sales accountability.
The position supports robust sales results and an engaging customer experience across store services. You will oversee BOPIS and Same Day Delivery, Custom Framing coordination, and the Knit & Sew Shop, including Cut Bar oversight. The Sales Manager also trains team members and coaches assigned departments.
Key Responsibilities: Drive timely BOPIS and Same Day Delivery fulfillment
Support Custom Framing consultations and frame shop coordination
Oversee Knit & Sew Shop and Cut Bar operations
Train and develop team members through structured onboarding
Ensure store conditions and results meet expectations
Requirements: Three or more years of retail leadership experience
Ability to stand for long periods of time
Ability to bend, lift, carry, reach, and stretch
Ability to climb ladders or step stools
Availability for nights, weekends, and early mornings
Use sales leadership, department coaching, and omnichannel execution to strengthen the Michaels customer experience in Barrie.

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📌 Omnichannel Sales Manager Michaels (Ontario)
🏢 Michaels
📍 Ontario