Shape exceptional customer experiences as a Retail Assistant Manager at Staples Canada, using coaching and communication to strengthen service.
This Assistant Manager role centers on leading teams with a customer and sales-focused approach. You will engage customers, support tailored solutions, and guide associates through ongoing coaching, feedback, and development. You will also maintain daily communication and consistent execution of engagement tools.
Key Responsibilities: Engage customers and provide tailored products and services
Lead teams toward seamless customer experiences
Provide regular coaching and feedback for improvement
Manage performance appraisals and career action plans
Ensure consistent sales and customer engagement tool execution
Requirements: Two to three years of retail management experience
Experience managing customer and sales-focused teams
Ability to lead and develop talent effectively
Excellent communication and interpersonal abilities
Capacity to prioritize, organize, and multitask
Use customer engagement, communication, and team development strengths to support Staples Canada’s Retail Assistant Manager responsibilities.

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📌 Customer Experience Retail Manager (Quebec City)
🏢 Staples Canada
📍 Quebec City