Overnight Front Desk Agents welcome guests, process check-ins, and manage transactions while delivering attentive hospitality service throughout each shift.
As a part time Front Office Agent, you set the tone for guest experiences at Gateway. You will use the LMS system, handle reservations, and answer guest questions. Strong customer service, communication, and accurate transaction handling support this hospitality position.
Key Responsibilities: Complete daily overnight shift checklists
Pre-register incoming bus groups and packages
Check guests in and out using LMS
Provide reservations, retail quotes, and event information
Complete billing, reports, and accurate transactions
Requirements: Front desk experience in automated hospitality preferred
Hotel and Hospitality Diploma preferred
Excellent customer service and communication skills
Type 60 WPM while talking and typing
Stand, walk, bend, twist, and lift 50 pounds
Bring hospitality experience, accurate billing, and professional communication to Gateway’s overnight front office team.

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📌 Overnight Front Desk Agent (Ontario)
🏢 Gateway Casinos & Entertainment
📍 Ontario