WE'RE HIRING! Community Support Worker – Complex Needs - Female

Location: Hines Creek, Alberta area
Job Types: Full-Time, Part-Time, Permanent
Pay: Starting monthly wage $4282.80 -negotiable based on experience

Join the HeARTh Team!

HeARTh Social Profit Company is a small, growing agency looking for skilled, creative, reliable, and committed individuals to join our team in Hines Creek, Alberta.

At HeARTh, we believe in supporting both our participants and our staff to grow, develop, and reach their potential. Our strength-based approach encourages creativity, teamwork, independence, and individualized support.

Our niche is change. We recognize that meaningful support requires flexibility, strong relationships, creative problem-solving, and the ability to adapt to the ever-changing needs of the individuals we support.

We are looking for experienced, confident, and dependable Community Support Workers who are passionate about making a meaningful difference.

About the Position

Our Hines Creek locations provide a unique rural, country-living environment for participants and staff, with responsibilities that include supporting individuals with the activities and routines associated with this lifestyle.

This position involves supporting a female 18 year old, receiving PDD-funded services who experiences significant and complex needs, including:

- Complex mental health
- Behavioral challenges
- Developmental disabilities
- Addictions and recovery-related challenges
- Emotional dysregulation, aggression, and crisis situations
- Medical and personal care needs

This is a dynamic and challenging support position requiring individuals who can remain calm under pressure, exercise sound judgment, maintain professional boundaries, and respond effectively to unpredictable situations.

Key Responsibilities

- Support individuals with daily living, personal care, household responsibilities, and life skills.
- Provide emotional, mental health, and high-risk behavioural support.
- Recognize and respond appropriately to escalating behaviours, aggression, and crisis situations.
- Implement established Behaviour Support Plans, risk assessments, safety procedures, and de-escalation strategies.
- Support individuals with appointments,



community access, recreation, employment, and meaningful activities.
- Assist participants in working toward individualized goals while promoting independence and quality of life.
- Provide medication and medical support within training and established agency procedures.
- Maintain accurate daily documentation, behavioural tracking, incident reporting, and required monthly records.
- Participate in team planning, communication, and problem-solving.
- Contribute to the daily operation, organization, cleanliness, and upkeep of the home.
- Maintain a safe, respectful, consistent, and supportive environment.

Experience & Qualifications

Experience supporting individuals with complex mental health needs and behavior is required.

Successful applicants will demonstrate:

- Experience responding to physical aggression, verbal aggression, emotional dysregulation, and unpredictable or escalating behavior.
- Knowledge of trauma-informed care, behavioral support strategies, crisis intervention, and de-escalation techniques.
- Experience supporting individuals with developmental disabilities, addictions, or judicial involvement is an asset.
- Experience working within PDD-funded services is preferred.
- Strong problem-solving skills, sound judgment, emotional maturity, and the ability to remain calm under pressure.
- Robust communication, documentation, organizational skills, and attention to detail.
- Ability to work independently and collaboratively while maintaining professional boundaries.
- Demonstrated reliability, accountability, initiative, and follow-through.
- Valid driver's licence, reliable vehicle, and clean driving record.
- Ability to meet the physical and emotional demands of the position.

The Qualities We Value

At HeARTh, we value individuals who bring leadership qualities to their work,



regardless of their position.

We are looking for team members who:

- Take initiative and recognize what needs to be done without constant direction.
- Are dependable, accountable, and follow through on responsibilities.
- Remain calm, confident, and professional in challenging situations.
- Can think critically, problem-solve, and adapt to changing needs.
- Communicate effectively and contribute positively to a team.
- Maintain consistency, boundaries, and a respectful approach.
- Are willing to learn, accept feedback, and continue developing their skills.
- Understand the importance of teamwork while being capable of working independently.

Schedule & Work Environment

This position requires flexibility and may include:

- Weekday and weekend rotations
- Day and evening shifts
- Overnight shifts, including sleep and awake shifts
- 8-, 12-, and 24-hour shifts
- Schedule adjustments based on participant and operational needs

Our Hines Creek homes offer a rural lifestyle and a unique opportunity to provide meaningful, individualized support.

Local applicants are preferred; however, applicants travelling from other communities will be considered, and staff accommodations may be available. Re- location assistance may be considered.

What We Offer

- Competitive wages based on experience and qualifications
- Extended health care benefits for eligible employees
- Mileage reimbursement in accordance with agency procedures
- Paid statutory holidays in accordance with employment standards
- Training and professional development opportunities
- Opportunities for advancement into leadership roles
- A creative, supportive, and team-oriented work environment

Apply Today!

If you are experienced in complex mental health and high-risk behavioral support, are dependable, adaptable, and passionate about helping individuals live fulfilling lives, we would love to hear from you.

Please send your resume to:

Denine Rodger
[email protected]

HeARTh Social Profit Company

Job Types: Full-time, Part-time, Permanent

Pay: From $4,282.80 per month

Expected hours: No less than 40.0 per week

Benefits:

- Extended health care

Work Location: In person

📌 Community Support Worker -Rural Hines Creek
🏢 Hearth Social Profit
📍 Hines Creek