Welcome all clients with kindness, respect and without judgement.
Develop supportive relationships with residents while maintaining professional boundaries so that they can realize their future housing, employment and lifestyle goals with the aim of achieving independence.
Offer clients support based on a harm reduction, recovery-based approach.
De-escalating potentially volatile situations using conflict resolution and crisis intervention techniques.
Record client notes, daily logs and incident reports following appropriate policies for recording, sharing information appropriately and confidentially.
Other related duties as required
Qualifications A certificate or diploma in Community Studies, Criminology, Mental Health/Addictions, Psychology or related field (or equivalent combination of education and experience).
Training in the following areas: Non-Violent Crisis Intervention, ASIST, Intergenerational Trauma and Addictions, Recovery Model, Housing First Approach, 1st Aid/CPR.
Good Code of Conduct.
Ability to work shift work and flexible schedule, including nights and weekends

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📌 EMERGENCY SHELTER WORKER (Newfoundland and Labrador)
🏢 Nunatsiavut Government.
📍 Newfoundland and Labrador