Support commercial insurance clients as a Federated Insurance Client Service Associate, using customer service and communication skills in a hybrid work model.
This Client Service Associate supports a Commercial Insurance Specialist and the day-to-day running of a CIS book of business. The work centers on customer service, sales, business development, and accurate request handling. Federated Insurance seeks a customer-focused, adaptable professional with exceptional attention to detail.
Key Responsibilities: Provide excellent customer service to commercial insurance clients
Support a Commercial Insurance Specialist
Handle high volumes of requests accurately and promptly
Assist with sales and business development
Requirements: Post-secondary college or university education
Two or more years of front-line customer service or sales experience
Exceptional communication skills
Proficiency with Microsoft Office applications
Competitive spirit and team-first mentality
Bring customer focus, flexibility, communication, and detail orientation to Federated Insurance's commercial client service team.

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📌 Commercial Insurance Client Service Associate (Alberta)
🏢 Northbridge Financial
📍 Alberta