Serve TD Canada Trust customers in Saint-Léonard through banking advice, service transactions, and digital education at the branch.
As a Personal Banking Associate Trainee, you will guide customers toward appropriate banking solutions and contacts. The role covers new accounts, investment advice, customer problem resolution, and support for frontline transactions. You will build customer confidence in mobile, ATM, and online banking while following procedures, regulations, and TD’s Code of Conduct and Ethics.
Key Responsibilities: Engage customers in advice needs and service transactions
Guide customers toward appropriate contacts and banking solutions
Educate customers about mobile, ATM, and online banking
Support scheduled cash and non-cash frontline transactions




Complete documentation and business processes accurately
Requirements: High School diploma and/or one year relevant experience
Complete Investment Funds Canada or equivalent within 90 days
Proficiency with Microsoft Office, branch software, and internet
Knowledge of banking solutions and processes
Solid customer communication, organization, and time management skills
Develop customer relationships through banking advice, digital education, and accurate service as a TD Canada Trust trainee.

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📌 Personal Banking Associate Trainee (Quebec City)
🏢 TD Bank
📍 Quebec City