Client relationships and rapid transportation communication shape this XTL Customer Service Representative role, with shifts from 6h30 to 15h30.
Your customer-focused approach will help deliver commitments, develop relationships, and support customer loyalty and profitable business growth. You will respond to customers within 15 minutes, collaborate with dispatch, and communicate delays. Daily warehouse emails and operational follow-up are also included.
Responsabilités clés: Respond to customers within 15 minutes when required
Work with dispatch on customer responses
Send warehouse lineup and loaded-status emails
Review night notes and address department issues
Ensure weekly Costco OTD reports remain accurate
Exigences: Excellent customer service skills and professional demeanor
Robust oral and written communication abilities
Ability to create lasting client relationships
Customer-focused attitude with discretion
Ability to work in a team atmosphere
Use responsive communication, relationship-building, and transportation coordination skills to support XTL customers and daily commitments.

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📌 Logistics Client Relations Representative (Quebec City)
🏢 XTL Transport, Logistics, Distribution
📍 Quebec City