Support welcoming youth health services as a Clinic Receptionist at Planned Parenthood Toronto, using an anti-racist, trauma-informed approach.
This permanent full-time position provides initial and ongoing client contact for primary, sexual, and reproductive health care. You will maintain privacy, coordinate reception processes, and support clients across the Downtown and North York clinics.
Key Responsibilities: Maintain safe, welcoming, confidential reception environments
Screen visitors under infection prevention and control measures
Respond to client emails and reception inquiries
Distribute mail, deliveries, and outgoing correspondence
Participate in chart audits and quality improvement activities
Requirements: Commitment to pro-choice, youth-positive, and 2SLGBTQIA+-positive practice
Commitment to anti-oppression and social and reproductive justice
Excellent written and verbal communication abilities
Solid administrative and organizational systems knowledge
Cooperative approach within an interdisciplinary community-based team
Contribute inclusive reception, administrative, and communication skills to Planned Parenthood Toronto’s youth-centred community health care.

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📌 Youth Health Services Receptionist (Ontario)
🏢 Planned Parenthood Toronto
📍 Ontario