Build lasting customer relationships at TD Canada Trust in Thornbury, Ontario, through banking transactions and needs-based advice.
As a Customer Experience Associate, you support frontline Personal & Commercial Banking service. You will connect with existing and prospective TD customers, identify needs, explain processes, and recommend appropriate solutions. Success requires initiative, organization, accuracy, and calm communication across changing priorities.
Key Responsibilities: Provide information and advice on banking solutions
Complete financial transactions under standardized procedures
Promote products and refer customers to appropriate partners
Respond to customer concerns using standard procedures
Recommend operational improvements supporting excellence
Requirements: High School diploma or one-plus years relevant experience
Customer experience skills with diverse people
Calm, courteous verbal and written communication
Initiative while managing changing priorities accurately
Planning, organization, and time management skills
Use customer experience, banking knowledge, and thoughtful communication to support strong relationships and solutions at TD Canada Trust.

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📌 Personal Banking Customer Service Associate (Ontario)
🏢 TD
📍 Ontario