Support customer accounts at Infinity Rubber Technology Group in Welland, Ontario, using order entry, phone follow-up, and organized account management.
This full-time, on-site position manages and grows customer accounts with the Sales & Marketing team. Core work includes customer support, communication, and administrative coordination. The role connects internal departments, sales colleagues, and customers throughout the manufacturing process.
Key Responsibilities: Manage and grow customer accounts with the sales team
Enter orders accurately for customer accounts
Follow up with customers by phone and email
Coordinate administrative account management activities
Connect departments, sales staff, and customers
Requirements: Customer service and customer support experience
Robust interpersonal and communication skills
Ability to prioritize and manage multiple tasks
Manufacturing sales or customer service experience
High school diploma or equivalent with relevant experience
Bring organized customer support, communication, and account management skills to Infinity Rubber’s Welland manufacturing operation.

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📌 Manufacturing Customer Service Representative (Ontario)
🏢 Infinity Rubber Technology Group
📍 Ontario