Retail Sales Floor Experience Lead (Ontario)

Retail Sales Floor Experience Lead (Ontario)

09 Nov
|
Sephora
|
Ontario

09 Nov

Sephora

Ontario

Guide retail sales-floor performance at 65 Front Street in Toronto, combining event support, team development, and client-service execution for Sephora.
As a full time Stage Experience Lead, you oversee assigned sales-floor departments and help the store achieve company objectives. Your focus includes event management, client feedback, innovation through Client Interactive Technology, and performance assessment. You will coach cast members, deliver timely improvement feedback, and support sales opportunities across the location.
Key Responsibilities: Support in-store events as needed for store goals
Address client feedback through appropriate service channels
Coach performance-management situations within assigned store areas




Deliver and follow up on improvement feedback
Support cast execution of Sephora’s selling model
Requirements: One to three years’ experience in a similar role
Experience at a similar volume store or equivalent internally
Excellent verbal and written communication skills
Ability to influence business partners clearly and concisely
Ability to identify leaders who develop cast and drive sales
Apply sales-floor leadership, event coordination, and performance coaching to support Sephora clients and objectives in Toronto.

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📌 Retail Sales Floor Experience Lead (Ontario)
🏢 Sephora
📍 Ontario

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