Maple Villa is an independent 93-bed licensed long-term care home located in Burlington, Ontario. Maple Villa is fully accredited by Accreditation Canada and has been providing quality resident and family-focused care since 1971. We continually strive to make a difference, to provide Person and Family-centered care and provide services where safety is a priority.

Our interdisciplinary team are committed about the care for our residents, staff, families and volunteers and are consistently reflecting on practices and areas of improvement to provide exceptional, individualized, culturally competent care to our residents and maintain a strong and dedicated health care team.

We are opening a new Home in January 2027 that will support 256 residents in our community! The new Maple Villa is located on Palladium Way in north Burlington.

Position Summary

Reporting to the Director of Nursing – Quality & Standards, the Staffing Coordinator supports the Nursing and Personal Care department by providing administrative coordination, scheduling, payroll and staffing support, ensuring nursing staff levels and skills mix will meet the demands of the home and the care requirements of the residents. The incumbent will ensure that continuous quality improvement outcomes approved for the Home are met or exceeded, and demonstrate dedication to professional values and the mission, vision and values of the Home. Implements a culture focusing on resident and team member experience where we embrace “Better Living” by creating communities where ALL residents, families and staff thrive.

Core Competencies

· Accountability/Dependability

· Adaptability/Flexibility

· Communication

· Continuous Learning

· Customer Service

· Decision Making

· Integrity

· Leadership

· Planning and Organizing

· Problem Solving

· Results Orientation/Initiative

· Teamwork

· Technical Credibility

· Accuracy/Attention to Detail

· Computer Literacy / IT Proficiency

Qualifications

· Post-Secondary diploma in Business Administration, Human Resources or related field, or equivalent work experience

· Strong computer skills; including Word, Excel, Google Apps, experience with scheduling, time and attendance software/HRIS systems an asset

· Proven ability to work collaboratively and communicate effectively with individuals at all levels of the organization

· Excellent organizational skills and effective attention to detail and a high degree of accuracy

· Strong problem resolution skills with an aptitude to make decisions using sound judgment





· Flexibility to meet workload demands

· Experience scheduling within the limitations of a collective agreement an asset

Hours

· Available 7 days a week

· Flexible hours including alternating weekends

Main Duties and Responsibilities

· Maintains employee data in scheduling software, prepares staffing reports, and monitors utilization of vacation and statutory holiday banks

· Scheduling: creates and maintains schedules in accordance with relative Collective Agreements, approves shift records, tracks absenteeism, communicates changes to staff and management, and performs call ins to ensure staffing meets resident needs

· Creates new employee files, daily assignment sheets and call-in sheets

· Uses critical thinking skills and problem-solving techniques to reorganize staff to prevent gaps in scheduling and find staffing solutions, occasionally with very tight deadlines

· Facilitates the recruiting process; prepares interview materials, screens resumes, schedules and participates in the interview process, conducts reference checks

· Applies strong attention to detail to identify patterns in attendance and communicates issues to the Director of Nursing – Quality & Standards or designate

· Tracks employee data; including hire dates for performance evaluations, sick time accruals and vacation time

· Assists with resident chart thinning and archiving, filing and collating

· Must actively participate in ongoing educational opportunities

· Follows all roles and responsibilities for employees and employers as legislated under the Ontario Occupational Health and Safety Act

· Champions diversity, equity and inclusion initiatives that create a psychologically safe environment for residents, staff and others

The duties and responsibilities outlined above are representative but not all-inclusive

Special Demands

Behavioural:

· Participates as team player and cooperates with other departments

· Must possess patience and tact when dealing with resident’s needs, families and dealing with resident’s needs, families and dealing with multiple demands at one time

· Must be organized and able to set priorities





· Must have genuine interest in the care of the elderly and vulnerable adults

Ethical:

· Practices in a professional manner

· Commits to fostering an inclusive and welcoming environment

· Values diversity and respects the rights of individuals regardless of background, identity or experience

· Demonstrates honesty and integrity in all work dealings

· Maintains confidentiality

Working Conditions

Physical Effort:

Long periods of sitting

While performing deskwork – writing, typing and using computers

Frequent walking, turning, bending, stretching While doing various office tasks

Finger and hand dexterity

Using equipment

Sensory Attention:

Reading

Reports, mail, memos, constant flow of paper information

Listening

Telephone, equipment noises, interviews and consultations

Concentration

Many interruptions

Writing

Office reports, minutes, memos, letters

Visual

Computer, scheduling equipment

Mental Stress:

Peacekeeping role

Residents, families, staff

Expectations

Meeting daily workload within time allotted.

Public Relations

With staffing agencies

Unpredictability of events

Crisis intervention

Occupational Risks:

Exposure to chemicals, infections

The work workplace characteristics described here are representative of those an employee encounters while performing the essential functions of this class. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Posting & Recruitment Disclosure

This is an existing vacancy within Maple Villa Long-Term Care Centre.

Maple Villa LTCC may use artificial intelligence (AI) tools to support certain aspects of the recruitment process. AI does not make hiring decisions on behalf of Maple Villa. All hiring decisions are reviewed and made by members of our team.

Maple Villa Long Term Care Center is an equal opportunity employer and accommodations are available upon request for applicants with disabilities throughout the recruitment process. Should you require an accommodation, please let us know.

Pay: $43,649.00-$47,247.08 per year

Benefits:

- Dental care
- Extended health care
- On-site gym
- On-site parking
- Paid time off
- RRSP match

Application question(s):

- Do you have a post-secondary diploma in Business Administration, Human Resources or related field, or equivalent work experience?
- Do you have experience scheduling within the limitations of a collective agreement?

Work Location: In person

📌 Staffing Coordinator (Burlington)
🏢 Maple Villa Long Term Care Centre
📍 Burlington