Company Overview

Ecom Logistics is a fast-growing, tech-driven logistics company that helps e-commerce businesses deliver faster and smarter. Founded in 2017 in Toronto, we’ve quickly expanded across Canada and continuing to expand with innovation at our core.

Summary

We are seeking a full-time Fulfillment Associate. This position supports a wide range of warehouse functions including inbound receiving, outbound shipping, inventory management, returns processing and kitting. Associates may also be required to operate material handling equipment (MHE) in accordance with eCOM Logistics safety standards and certification requirements. Material Handling Equipment in use includes Reach Truck, Counterbalance Forklift, Order Picker and Electric Pallet Truck.

Responsibilities

1. Inbound Receiving

>Unload inbound shipments from trucks and verify contents against purchase orders

> Inspect incoming goods for damages, shortages, or discrepancies and report findings

> Scan and receive inventory into the WMS (Logiwa)

> Sort, label, and putaway stock accurately in designated warehouse locations

> Maintain a clean and organized receiving dock at all times

2. Outbound Shipping

> Pick orders accurately based on system-directed pick lists or WMS tasks

> Pack orders securely using appropriate materials per client and carrier requirements

> Apply shipping labels, scan LP numbers, and verify order accuracy before sealing

> Stage completed orders by carrier (UPS, FedEx, Purolator, etc.)

> Build, wrap, and load pallets onto outbound trailers or courier vehicles

> Ensure all outbound documentation is complete and accurate

3. Inventory Management

> Assist with scheduled and ad-hoc cycle counts and physical inventory audits

> Identify and report discrepancies between system quantities and physical stock

> Maintain location integrity - ensure products are stored in correct bin locations

> Replenish pick locations as needed to support order fulfillment flow

> Support investigations for missing, damaged, or mislocated product

4. Returns Processing

> Receive and process customer returns in a timely and accurate manner





> Inspect returned items - assess as resellable, damaged, or for disposal

> Re-label and restock resellable returns to appropriate warehouse locations

> Segregate non-resellable items and document per client return policies

> Update return status accurately in the WMS system

5. Kitting & Assembly

> Assemble multi-component kits by picking, bundling, and packaging specified SKUs

> Follow kitting instructions and BOMs (Bill of Materials) precisely for each client

> Apply branded inserts, labels, and packaging materials per client specifications

> Perform quality checks on completed kits before submitting to outbound staging

> Track kit quantities completed and report progress to the supervisor

6. FBA Preparation (Fulfillment by Amazon)

> Prepare inventory for Amazon fulfillment by our clients

> Apply labels accurately to each unit and verify barcode scannability

> Build and label FBA boxes and pallets in compliance with our customers’ packing requirements

> Reconcile FBA shipment quantities against shipping plans before handoff

> Ensure all prep meets quality standards to avoid rejections or chargebacks

Qualifications

Must Have

> Ability to lift up to 50 lbs repeatedly

> Comfortable standing and walking for a full shift

> Reliable, punctual, and team-oriented

> Ability to follow verbal and written instructions

> Basic comfort with handheld scanners or tablets

> Strong attention to detail and accuracy

Nice to Have

- Previous warehouse or fulfillment experience

- Familiarity with WMS software (Logiwa an asset)

- MHE certification (reach truck, order picker, etc.)

- Experience with Amazon FBA preparation

- Knowledge of carrier requirements (UPS, FedEx, Purolator)

- Bilingual (English / French) an asset





PHYSICAL & WORKING CONDITIONS

> Frequent lifting, carrying, bending, and reaching throughout the shift

> Extended periods of standing and walking on a warehouse floor

> Operation of MHE in shared spaces - safety compliance is mandatory at all times

> Work performed in a warehouse environment - temperatures may vary seasonally

> Use of PPE including safety shoes and high-visibility vest as required

> Fast-paced environment with daily order fulfillment targets

Why Join Us?

At Ecom Logistics, we’re not just moving packages - we’re moving industry forward.

- A chance to grow your skills and professional network
- Work in a supportive, innovative, and fun workplace
- Get real exposure to both client management and sales development.
- Be part of a company that’s driving sustainability and innovation in logistics
- Free perks and employment benefits

Equal Opportunity Employer

Ecom Logistics is proud to be an equal opportunity employer. We’re committed to creating a diverse and inclusive environment where everyone feels respected, valued, and empowered. We welcome applicants from all backgrounds, identities, and experiences.

Pay Transparency

The starting hourly pay for this role is $18 CAD.

We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgement. Final hiring decisions are ultimately made by humans.

This is a full time position based in Vaughn.

This job posting is for an existing vacancy.

Ecom is an equal opportunity employer that is committed to diversity and inclusion and providing a workplace that is free from discrimination. Ecom is committed to accommodating persons with disabilities. Such accommodation is available on request in respect of all aspects of the recruitment, assessment and selection process and may be requested by emailing [email protected]

Pay: From $18.00 per hour

Work Location: In person

📌 Fulfillment Associate (Woodbridge)
🏢 Ecom Freight
📍 Woodbridge