About This Employment Opportunity

The Career Foundation is facilitating recruitment for this position on behalf of an external employer. The employer partner provides the job information and is responsible for its accuracy, any subsequent changes, compensation, employment terms and conditions, and all final hiring decisions.

About Your Application and Our Services

The Career Foundation is collecting and using the information you provide to receive and assess your application for this position, communicate with you about this recruitment process, and share relevant applicant information with the employer partner for hiring consideration. The employer partner makes all hiring decisions. We may also offer other employment opportunities and no-cost employment and training services, but those communications are optional and require a separate consent choice where applicable. Declining optional communications will not affect your application. Participation in our programs and services is voluntary.

About the Role

We are looking for a friendly, motivated and customer-oriented individual to join our team as a Customer Service & Business Development Assistant.

The successful candidate will be responsible for assisting customers, responding to inquiries and supporting business growth by identifying potential clients and developing new business opportunities. This role is ideal for someone who enjoys interacting with people, communicating confidently and building professional relationships.

Key Responsibilities

- Respond to customer inquiries and provide friendly, professional assistance.
- Communicate with prospective and existing clients to understand their needs.




- Identify potential customers and generate new business leads.
- Reach out to prospective clients through phone calls, emails and other communication channels.
- Build and maintain positive relationships with customers and potential business partners.
- Follow up with prospective clients and assist in converting inquiries into business opportunities.
- Maintain basic records of customer interactions, leads and follow-ups.
- Support day-to-day customer service and administrative activities as required.

Qualifications & Skills

- Fluency in Punjabi and English, with solid verbal communication skills.
- Previous experience in customer service, retail, sales, telemarketing or client-facing roles is an asset.
- Comfortable speaking with new people and reaching out to prospective customers.
- Strong interpersonal and relationship-building skills.
- Self-motivated, approachable and able to take initiative.
- Basic computer skills and familiarity with email and online communication tools.
- Ability to work independently as well as part of a team.

About The Career Foundation

The Career Foundation is a dynamic non-profit organization that offers a wide range of employment, training, and workforce development services to job seekers and employers. Operating since 1988 and now serving thousands of people annually, our no-cost services include job search assistance, career coaching, workshops, training opportunities, and other employment-related programs and supports designed to help job seekers and employers achieve their goals.

Pay: $17.95 per hour

Expected hours: No less than 20.0 per week

Experience:

- customer service, sales or similar client-facing role: 1 year (required)

Language:

- Punjabi (preferred)

Work Location: In person

📌 Customer Service & Business Development Assistant (Etobicoke)
🏢 The Career Foundation
📍 Etobicoke