About us

Rewind is a high-end designer resale store. We curate, source and authenticate high-quality pre-owned and brand new pieces from iconic brands such as Hermes, Chanel, Louis Vuitton, Gucci, Prada, Fendi and Saint Laurent, as well as contemporary brands including Zimmermann, Off-White and Vetements. We offer our clients up to 80% off retail prices which can be purchased through our website or by visiting our store.

We are looking for a number of outgoing and energetic Sales Associates to join our growing team! Associates will report to Rewind’s founder and CEO. The ideal candidate will be passionate about fashion, up to date on current and emerging fashion trends and have extensive knowledge of luxury brands. A strong work ethic, exceptional time management skills and the ability to multitask are necessary.

RESPONSIBILITIES

- Possess a broad range of product knowledge across all merchandise in the store and take initiative to stay informed of current products to maximize selling potential.
- Deliver exceptional service to all customers.
- Consistent sales performance.
- Form relationships with new clients and continually develop existing relationships, while providing styling and fashion advice, leading to an increase in sales and loyalty.
- Answer phone and Instagram inquiries professionally and promptly.
- Resolve all customer service issues and partner with management on any issues outside of guidelines.
- Utilize POS system to check out clients and add inventory.
- Perform floor recovery and maintain high standard of visual merchandising.
- Contribute to ensure a high level of security and be attentive to prevent product thefts.




- Perform other duties as required.
- Comply with Rewind’s policies and procedures.

QUALIFICATIONS

- Minimum of 1+ years experience in a luxury sales environment.
- Experience with Shopify is an asset.
- Skills in fashion design (sewing) would be highly regarded.
- Ability to assess priorities, meet deadlines and work under pressure.
- Collaborative spirit and proactive attitude.
- Highly driven and detail oriented to improve sales.
- Strong communication and teamwork skills are required as well as a strong problem solving attitude.
- Ability to work weekends and holidays.

BENEFITS

- Competitive compensation.
- Potential to earn monthly sales bonus.
- Paid vacation and statutory holidays.
- Fun working environment and company outings.
- Discount on merchandise.
- Accessible via public transportation.

Rewind encourages conscious consumption of sustainable fashion through a circular economy.

Rewind is committed to building a diverse workforce. As an Equal Opportunity Employer, we welcome and consider applications from all qualified candidates.

We thank all applicants in advance for their interest, however, only those selected for an interview will be contacted.

Pay: $20.00-$23.00 per hour

Expected hours: 40.0 per week

Benefits:

- Paid time off
- Store discount

Application question(s):

- What is your availability, including Saturdays and Sundays, and when would you be able to start?
- Tell us about a time you provided excellent customer service or helped a customer make a purchase.
- Why are you interested in working specifically in luxury fashion resale?

Work Location: In person

📌 Luxury Fashion Sales Associate & Stylist (Old Toronto)
🏢 Rewind Couture
📍 Old Toronto