Order Desk / Inside Sales Representative

Starting Wage: $24.00/hour
Schedule: Monday to Friday, 8:00 AM – 4:30 PM (occasional extension until 5:00 PM may be required)

We are currently seeking an energetic, motivated, and customer-focused Order Desk / Inside Sales Representative to join our team!

The ideal candidate will have experience in the construction industry and some knowledge of building materials, such as drywall, insulation, metal studs, ceiling systems, construction tools, drywall compound, and related accessories. Product training will be provided.

Key Responsibilities

Assist customers with orders in person at the sales counter and over the phone.
Provide excellent customer service and build strong customer relationships.
Enter and process customer orders accurately using the company’s computer system.
Prepare sales orders, process transactions, and handle cash sales.
Develop product knowledge to help customers select the right materials and products.
Make outbound calls to potential customers using provided leads to generate new business.




Work closely with Outside Sales Representatives and Sales Managers to support sales strategies.
Provide product information, pricing, and quotations, and complete sales forms and reports.
Respond to customer inquiries, identify their needs, and recommend suitable products and solutions.

Qualifications & Requirements

College diploma or equivalent.
Previous experience in the construction or building materials industry is an asset.
Strong customer service, communication, and relationship-building skills.
Excellent math skills and accuracy when handling transactions.
Strong organizational skills and attention to detail.
Ability to multitask, prioritize responsibilities, and work in a fast-paced environment.
Confident interacting with customers and working independently or as part of a team.
Willingness to learn recent products and develop sales knowledge.

Interested candidates are encouraged to apply with their updated resume!

#BTGG

📌 Order Desk/ Inside Sales Associate (North York)
🏢 The Better Together Group
📍 North York