Full-Time 6-Month Contract Position

SUMMIT GLASS | Glass Industry

We are a growing glass company located in Surrey BC looking for a motivated, organized, and customer-focused Scheduler / Inside Sales Representative to join our team.

This is a key position within our company, responsible for coordinating daily operations, assisting customers, generating sales, and ensuring our glass technicians have everything they need to complete their jobs efficiently. We will provide training.

You will be working full-time in an office. You will be provided a 30 minute unpaid lunch break daily. Your workdays will start from 8:30AM and end at 5:00PM. Subject to a two-month probationary period. This is an in-person position with no option for hybrid work.

Key Responsibilities:

- Answer incoming phone calls and respond to customer inquiries by phone and email.

- Prepare quotes, follow up with customers, and generate new sales opportunities.

- Schedule and coordinate glass service and installation appointments.

- Coordinate daily schedules with field technicians and installers.

- Create and process sales orders and work orders.

- Order glass and related materials from suppliers.

- Communicate with customers regarding job status, scheduling, and completion timelines.

- Work closely with technicians, suppliers, and management to ensure smooth daily operations.

- Read glass specifications.

- Maintain accurate customer records and job information.

- Provide excellent customer service throughout the entire sales and service process.

- Collaborate & coordinate with glass technicians.

- Update clients & customers on status.

- Create new vendor accounts.

- Collect payments.

- Create invoices.

- Troubleshoot issues with glass,



installations and appointments.

- Keep paperwork, measurements and forms maintained and organized.

Qualifications & Skills:

- Previous experience in scheduling, inside sales, customer service, or office administration.

- Experience in the glass, construction, or building materials industry is considered a solid asset.

- Excellent communication and customer service skills.

- Strong organizational and time-management abilities.

- Ability to multitask and work in a fast-paced workplace.

- Comfortable using computers, email, and office software.

- Strong problem-solving skills and attention to detail.

- Ability to work independently and as part of a team.

- Accounting experience is preferred.

What We Offer:

- Competitive wages based on experience.

- Opportunity to grow within an expanding company.

- Supportive and team-oriented working workplace.

- Prospect to develop industry knowledge and sales experience.

How to Apply

If you are organized, personable, and enjoy working in a fast-paced environment where no two days are the same, we would love to hear from you!

Please submit your resume for consideration. Feel free to let us know if you have any questions as well.

Position: Scheduler / Inside Sales Representative / Office Admin

Employment Type: Full-Time Temporary Contract (6 months)

Industry: Glass & Glazing Services

Pay: $20.00-$25.00 per hour

Expected hours: 40.0 – 42.5 per week

Ability to commute/relocate:

- Surrey, BC V3W 1A2: reliably commute or plan to relocate before starting work (preferred)

Application question(s):

- This position will require a high accuracy rate. If you understand, please type "I understand".

Work Location: In person

📌 Inside Sales, Office Admin & Scheduler (Newton)
🏢 Summit Glass
📍 Newton