Lead critical infrastructure operations for Fastly from a preferred United States location, using system design, troubleshooting, and security expertise.

This Senior SaaS Operations Engineer role focuses on dependable IT infrastructure for in-office and remote Fastlyans. You will lead complex systems, resolve critical issues, protect performance, and collaborate with product and security teams. The position also supports documentation, engineering standards, and technology recommendations.

Key Responsibilities:

- Lead complex information-system design and implementation
- Provide expert troubleshooting for critical system issues
- Collaborate with product and security teams
- Maintain systems and process documentation
- Shape engineering best practices and recommendations

Requirements:

- 10-plus years of IT support experience
- 5-plus years in senior or lead engineering
- Proven engineering team leadership and mentoring
- Understanding of architecture, patterns, and best practices
- Excellent technical and non-technical communication skills

Use infrastructure leadership, troubleshooting, system architecture, and security knowledge to support Fastly’s global SaaS operations.

📌 Senior IT Infrastructure Operations Engineer (Quinte West)
🏢 Fastly
📍 Quinte West