Manage Wintrust banking center operations with hiring, staff development, facility oversight, and customer service leadership. Macatawa Bank offers this branch management assignment within its community banking network.

As Branch Manager, you will oversee the daily operation of the banking center and manage staff sales performance. You will conduct coaching sessions, support employee development, and resolve escalated customer matters. Growth and profitability depend on collaboration across other lines of business and robust customer relationships.

Key Responsibilities:

- Manage daily branch operations
- Oversee hiring, training, scheduling, and facilities
- Conduct staff coaching sessions
- Address employee performance issues as needed
- Resolve escalated customer matters

Requirements:

- High School diploma or GED required
- Previous retail banking experience
- Previous managerial experience
- Business development experience
- College degree preferred

Apply banking operations, staff leadership, and customer relationship expertise as Macatawa Bank’s Branch Manager.

📌 Banking Center Operations Manager (Grand Rapids)
🏢 Wintrust Financial
📍 Grand Rapids