Own customer outcomes at Purelend as a Customer Implementation Product Manager, combining lender relationships, product taste, and hands-on delivery.

This Calgary, in-office position reports to the CEO and puts you close to lenders throughout implementation and adoption. You’ll build the implementation process from real work, documenting reusable approaches as each lender goes live. You’ll work across discovery, configuration, development, testing, demos, and validation while deciding what should become part of the broader platform. You’ll also participate in sales conversations without carrying a quota, helping lenders get excited about Purelend’s capabilities.

Key Responsibilities:

- Own implementation decisions and day-to-day customer progress
- Run milestones with transparent responsibilities and dependencies




- Document approaches and identify reusable implementation patterns
- Test delivered work before lender release
- Support lender adoption and measure expected value

Requirements:

- Ability to navigate customer organizations and earn trust
- Technical curiosity across APIs, configuration, tickets, and GitHub
- Experience making autonomous decisions without established processes
- Care for product details, clarity, and usability
- Ability to use and evaluate AI tools thoughtfully

Combine lender-facing leadership, implementation ownership, and product thinking to shape how Purelend serves every future lender.

📌 Customer Implementation Product Manager (Calgary)
🏢 Purelend Technologies
📍 Calgary