Lead structured customer onboarding as a SaaS Implementation Consultant I at Brex’s Vancouver office. Use organization and communication to keep implementations moving.

This Commercial team chance supports small to mid-sized customers as they adopt Brex Empower. You will organize meetings, manage action items, assist with timelines, coordinate handoffs, and contribute to a seamless implementation experience. The role also offers exposure to spend migration, training, integration concepts, and process improvement.

Key Responsibilities:

- Organize meetings, agendas, notes, and implementation action items
- Assist timelines and deliverables throughout customer implementations
- Coordinate handoffs with basic relationship documentation




- Provide change-management templates and supervised training
- Share client-experience feedback supporting process improvements

Requirements:

- Four-plus years in a customer-facing SaaS workplace
- Project coordination or structured implementation exposure
- Strong communication across customers and internal stakeholders
- Comfort working across technical and non-technical workstreams
- Collaborative, organized, detail-oriented approach with urgency

Bring project coordination, communication, and implementation discipline to help Brex customers reach confident, supported go-live outcomes.

📌 SaaS Project Implementation Consultant (Vancouver)
🏢 Brex
📍 Vancouver