Improve regulated aviation processes at Air Canada by combining business analysis, lean methods, data governance, and cost-benefit evaluation.

This Operations Excellence analyst supports process excellence, strategy development, finance analytics, and continuous improvement for Flight Operations. You will map processes, assess risks, define performance measures, and develop sustainable improvements. The position also explains technical findings to stakeholders and supports compliant operational decisions.

Key Responsibilities:

- Conduct failure mode, SWOT, gap, and process-risk analyses
- Define KPIs, metric definitions, and data lineage
- Develop quality controls for accurate, auditable operational data
- Assess financial implications and prepare cost-benefit analyses




- Coordinate meetings, issues, approvals, milestones, and status updates

Requirements:

- Minimum two years in data analytics or process improvement
- Experience with process-improvement or lean methods
- Solid applied logic, creativity, attention to detail, and analysis
- Ability to explain technical findings to non-technical audiences
- Airline or regulated-industry knowledge is an asset

Use process analysis, lean practices, stakeholder management, and data controls to advance compliant Flight Operations improvement at Air Canada.

📌 Business Process Improvement Analyst (Toronto)
🏢 Air Canada
📍 Toronto