Desktop and infrastructure support drive this IT Specialist role at Fairmont Jasper Park Lodge in the Canadian Rockies. Configure equipment and maintain secure technology services.

The position supports colleagues and end-users through device-level troubleshooting, deployments, inventory control, and system access preparation. You will uphold Accor IT standards, data security, compliance, and safety policies while completing assigned technology tasks. This role requires organized, proactive service.

Key Responsibilities:

- Resolve hardware, software, and network issues at device level
- Image current equipment and install required drivers
- Maintain accurate hardware and software licensing records
- Support access preparation and recovery during staff transitions




- Uphold Accor security, compliance, and safety standards

Requirements:

- University or college IT, IS, or related qualification
- Hands-on experience supporting users, devices, or infrastructure
- Technical certification such as CompTIA A+ preferred
- Detail-oriented, organized, proactive, and independent work style
- Strong written, verbal, and interpersonal communication

Use desktop troubleshooting, infrastructure support, and security awareness to maintain dependable technology services at Fairmont Jasper Park Lodge.

📌 Desktop Infrastructure Support Specialist (Jasper)
🏢 Fairmont Hotels and Resorts
📍 Jasper